HOW TO ORDER
At present we can only accept pre-orders placed at our online store.
We plan to offer Oval though an international network of distributors and retailers, but this option will not be available until 2017.
To place an order access www.ovalsound.com/shop
, choose your products, and check out.
You will be asked to introduce your personal and shipping details.
Shipping cost will be calculated once you introduce the country where your order will be delivered.
We ship to most countries in the world. However, if your country is not included on our list, please contact us and we’ll try to find a solution.
TAXES AND CUSTOMS
Your order may be subject to customs and taxes. Please check you national regulations.
All orders are charged with VAT, except for European companies registered at “Register of Intra Community Operators”.
When you input your company’s VAT number, we validate it against this registry and immediately deduce Value Added Tax from your order/invoice.
If you need an invoice for your order, check the corresponding box, and input your invoicing details.
Your invoice will be sent to you by email in a few days.
You can chose to pay for your order by credit card, by Paypal or by Bank Transfer.
If you choose to pay by credit card or Paypal, you will be redirected to a secure payment platform (SSL) where you will be able to input your payment details.
If your payment goes through correctly, you will be returned to our website where you will be shown an “ok message” and will also receive a confirmation email notification.
In case there is any problem with the payment, your bank/Paypal will show you an “error message” and invite you to return to our website, where we will offer you other payment alternatives.
Equally we will send you an email explaining that no amount was charged to your account, and suggesting other payment methods to finish your order.
ORDER AND PAYMENT RECEIPT
If your order has been processed correctly, you will receive a confirmation email with all the details: order id, products, contact details, etc.
In case you requested an invoice, you will receive it in a few days.
For any issues concerning orders and payments, please contact Sarah at email@example.com